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HPI — High Tech Professions Institute

Salesforce, Integrations and Data

A central system cannot work alone.

We connect Salesforce to existing information sources and systems used by the organization, and design how information is entered, updated, validated, and displayed — without creating an additional layer of manual work.

System Types

What Can Be Connected

  • ERP
  • Financial Systems
  • Websites
  • Forms
  • Mailing Systems
  • Call Centers
  • WhatsApp
  • Service Systems
  • BI
  • Data Warehouse
  • Operational Systems
  • Internal Systems
  • APIs
  • Webhooks

Principles

What Separates a Working Integration from One That Will Break

Source of Truth

Every field has a defined and clear source of truth.

Ownership

Clear responsibility for every integration and every data point.

Error Handling

Retry, Logging, and Monitoring as part of the design.

Idempotency

Resending the same request does not create duplicate records.

Security

Encryption, permissions, Secrets management, and API Limits.

Documentation

Mapping, diagrams, and a documented incident response plan.

Data Migration

Ten Controlled Steps

  1. 01

    Source Mapping

  2. 02

    Data Profiling

  3. 03

    Cleansing

  4. 04

    Mapping

  5. 05

    Testing

  6. 06

    Trial Load

  7. 07

    Validation

  8. 08

    Final Load

  9. 09

    Reconciliation

  10. 10

    Documentation

The Next Step

Integration or Migration Planning