Ten Common Mistakes
- Starting development without proper process definition.
- Copying the manual process 'as is' into the system.
- An overly complicated permission model or, conversely, open to everyone.
- Data migration without cleansing and consolidation.
- Parallel automations running on the same event.
- Lack of Sandbox and testing before changes to Production.
- Lack of documentation — every change lives only with the person who built it.
- Partial adoption due to lack of training and support materials.
- Lack of clear ownership after Go Live.
- Choosing a product or Cloud before needs are defined.
How to Identify Them in Time
- Ask actual users if they are working with the system or bypassing it.
- Check how many issues recur and how long it takes to resolve them.
- Check data quality — duplicates, empty fields, unused fields.
- Check the scope of active automations and their overlap.
What to Do if They've Already Occurred
Often, improvement is possible without discarding the system. Start with a Health Check, build a work plan of Quick Wins, and address technical debt in focused projects rather than one massive project.
Frequently Asked Questions
Sometimes, but not always. In many cases, upgrading the architecture of an existing system is preferable to a complete migration — the risk is smaller, and knowledge is retained.